# Watson is changing how business is done

Go to [[Module 1 - Watson AI Overview]] or the [[Main AI Page]]

These are case studies on how IBM's Watson, and AI more generally, has been used to [implement change](https://www.ibm.com/watson/ai-stories).

- [[Expertice on call]]
- [[Expert service - 60 per cent faster]]
- [[AR-powered technician support]]
- [[Customer response in seconds - not minutes]]
- [[Market data in plain language]]
- [[Confidence in the details]]
- [[Answering tomorrow's legal questions]]
- [[Predicting and preventing breakdowns]]
- [[Preserving institutional wisdom]]
- [[Claims assessed 25 per cent faster]]
- [[Maintenance done 90 per cent faster]]